Macy's in Farmington, CT Closed now

Reviews about Macy's

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  July 21, 2020, by Deb R
  I used to enjoy going to Macy’s Westfarms Mall. Not anymore. In fact, every Macy’s I’ve been to in Connecticut is not worth the fuel or mileage. Specific to Macy’s Westfarms: The women’s dressing rooms are disgusting! They are very poorly lit, you can’t see yourself in the mirror. Some of the dressing rooms still have carpet that has a horrible, disgusting odor of mildew and foot perspiration! The carpet is stained and spiked and some parts are ripped. The dressing rooms with laminate flooring are also poorly lit but do not smell as bad. Most of the rooms have merchandise in them and there are never enough stalls. (Stalls is a perfect word based on smell alone.) Paint is chipped and peeling and gum stuck to some of the walls. There aren’t enough sales associates to take care of the customers let alone the dressing rooms. Just gross and disgusting. Don’t get me started on the appalling lack of organization in the women’s shoe department. Absurd. Merchandise (specifically for women): If I compare the merchandise at the Macy’s Philadelphia versus the merchandise at Macy’s in Connecticut, there are differences. I understand that different regions of the country have different shopping habits, likes and dislikes. Indeed, there are different economic factors that steer the different styles in stores. But let’s be honest: if I’m looking for a pair of women’s black Oxford shoes, I should be able to get them in Connecticut as well as Philadelphia. Moreover, carry more sizes. Not everyone is small. Some of us are medium or large for comfort. Expand your line of merchandise. Not everyone finds scoop necks and cold shoulders appealing. Some of us prefer more sophisticated clothing that is well tailored. And there are more clothing manufacturers than the Macy’s specific brands and definitely more designers than the MK. Repeat styles across the floor are monotonous. It is also annoying to get in my car, drive X amount of miles, walk into the store to purchase a specific item that is advertised on sale, only to be told by a sales associate that I can order it online. Let’s be serious: if I wanted to order it online, pay for shipping and wait X amount of days, I would have done that from the comfort of my living room and not bothered to go out only to be told what I already knew. Some of us prefer instant gratification, which is why we trek to the nearest Macy’s. Please: don't insult our intelligence.